Websites are largely a visual medium, so it is important that the visitor experience includes the elements of design: color schemes, high-quality graphics, and easily readable text, as well as...
If you use email, you know about spam. Some of it is legitimate, and includes a link to unsubscribe. You get that because you bought something online, and left checked the little box giving them...
One of the hottest new buzzwords on the Internet today is "RSS", but what is it? Despite what other sources may tell you, it is an acronym for "Really Simple Syndication", and was developed as a...
The most common customer service issue we have to deal with is email, and most of those problems would go away if customers had a better understanding of how it works. Internet email is a very...