Inside sources say that media giant Time-Warner is seeking to sell all or part of their America Online division. While both Yahoo and Google have been mentioned as possible suitors for such a...
Many people visit online forums and bulletin boards, looking for information on computers, baseball, real estate, music, and other topics. Registered members are often allowed to upload "avatars",...
Some years ago, IBM invented the Personal Computer, and began a decades-long battle with Apple for market share. IBM decided early on to use Open Architecture, wherein the technical details of their...
One of the responsibilities of a major web design firm is keeping abreast of new technologies, not only in regard to how these may help clients, but also in regard to how rushing to embrace new...
Websites are largely a visual medium, so it is important that the visitor experience includes the elements of design: color schemes, high-quality graphics, and easily readable text, as well as...
If you use email, you know about spam. Some of it is legitimate, and includes a link to unsubscribe. You get that because you bought something online, and left checked the little box giving them...
One of the hottest new buzzwords on the Internet today is "RSS", but what is it? Despite what other sources may tell you, it is an acronym for "Really Simple Syndication", and was developed as a...
The most common customer service issue we have to deal with is email, and most of those problems would go away if customers had a better understanding of how it works. Internet email is a very...
Many business owners need to accept payments online, but are confused by the many options and services available. Following is a glossary, and a brief summary of the issues involved: Merchant Account...
There is a story about a man who hired a plumber to fix his furnace. They went into the basement, and the plumber looked at the furnace, walked around it, studied it from different angles. Finally,...
Websites that allow searching for locations or outlets from a database often limit the search parameters to state or city. The last is problematic, since many USPS-compliant town designations are...
Hacking -- what it is, and what it isn't. Hardly a week goes by that a client doesn't tell me, in a panic, that they've been hacked *. Usually, all that happened was someone got their phone number or...