Productivity through Communication and Code

Customers will buy more, and at higher prices, only when they see quality and service increase. So to increase revenue per employee, companies are increasingly dependent on the loyalty of first-class people. The Loyalty Effect raising productivity is a matter of making intelligent tradeoffs.

Employees must:

1. Understand the economics of their job functions.
2. Know a great deal about customer preferences and needs.
3. Learn quickly and adapt to new environments.
4. Be proactive rather than reactive.
5. Have incentives to increase their productivity.

These skills will allow employees to maximize the value they create in every customer transaction. As simple as these theories sound, it can be a difficult learning curve for new managers, programmers and designers alike. After all, it's rare to find programmers and designers that truly understand the relationship between cost, quality and revenue, and almost impossible to find schools that teach real world expectations and experiences within the IT industry.

Luckily, LevelTen has experienced hiring less than exceptional talent, created mundane processes that seldom worked, and neglected time management and adequate discovery on projects. Lessons learned. We have managed to become a much more productive company and are still tweaking, training, and measuring or processes to ensure customers get the best value we can provide. You can learn from our mistakes and benefit from our successes. The following are a few tips based on personal experience to assist owners of agencies or managers of internal IT departments increase their productivity and retain their most valuable employees.

How to heighten productivity in the workplace:

1. Define and develop a process for employees to follow if you're not organized do not expect your employees to be.
2. Communicate clearly and efficiently if your employees don't understand their roles they can't do their jobs. Employee manuals are a great way of describing job function and what is expected of the employee.
3. Allow employees to voice their opinions and respect them.
4. Track employee and client communication email is a simple way of doing this. Archive emails by project and keep them through the completion of the project.
5. Allow employees to be involved in projects from the beginning. Invite them to attend meetings before and after the sales process.
6. If employees are not following directions, talk with them to ensure they understand the process then explain why that process is in place.
7. If at all possible, develop and framework and process for completing projects while you may lose money during this process, you will certainly make up for it in future projects.
8. Write reusable code reusable code can be one of the biggest assets you have.
9. Measure revenue per employee.
10. Compensate employees by revenue generated and productivity give them an attainable goal and provide incentives to reach it.

Productivity can be attained through reusable code and clear communication. It takes time to develop both, but the time is well worth it when you begin seeing the results.