Survey says...
In the 2008 CMS satisfaction report by NTEN, a Non-Profit Technology group, Drupal received very high marks. This is great news for us since we recently decided to make the shift to Drupal rather than building our own CMS. Apparently, we’re not the only ones who have embraced Drupal. NTEN evaluated hundreds of nonprofit groups using a wide array of CMSes like Plone, Joomla, Convio, Blackbaud, and Antharia. Drupal had the highest number of responses and the highest number of respondents using Drupal as their primary CMS.
Drupal was reviewed in five areas and received the following scores:
• Quality and reliability: A
• After sales support: B+
• Delivers on promises and deadlines: B+
• Usability: B+
• Value: A
Michelle Murrain, the Coordinator of the Nonprofit Open Source Initiative and NTEN board member cites the following reasons for the success of open source CMSs at nonprofits:
• No fees for acquisition.
• No maintenance fees if it is a low to medium traffic site.
• Low hosting costs.
• Solid software: for most organizations, as good, or better than a system they would pay for.
• Active development and communities mean lots of improvements and new features, plus lots of help.
• Generally easy installation and maintenance.
• Very customizable - easy to add custom functionality.
The report is available free to NTEN Members, $50 for non-members. NTEN Members receive access to the full data set for the report.
http://nten.org/research/2008_cms
