5 Easy Email Marketing Tactics Vitamin Shoppe Missed
I've gotta say that as a guy who works out quite regularly, I love that Vitamin Shoppe sends me email reminders and promotions. I'm sure you're probably signed up and receive promotions from some of you favorite retailers too; if not why? Since I use my little rewards card every time I go in, obviously they know exactly what products I purchase and tailor their email promos specifically towards items I regularly by.
Today, I got an email that had a slightly different take; since the items I buy need to be replenished, they sent a reminder that I might be running out and the listed the items. The idea is great, but they missed an opportunity on 5 easy email marketing tactics and I'll list them here.
- Call to Action - Don't just remind me that I'm running out guys, give me the link to the Vitamin Shoppe website where I can actually purchase the items online now!
- Offer a discount - You have my attention, I'm a loyal customer reward me with an extra incentive to do it now by saving a percentage off my order; possibly even offer free shipping!
- Cross Promote - Since you know what I've purchased in the past, you could also use that as a chance to promote other similar items that might be more elite products or possibly lower cost items.
- Rate and review - If you've ever used Netflix, they always send a reminder after you return a DVD asking how it was and if you'll rate and or review the movie; what a great way to get some interaction and feedback from your customers. Since Vitamin Shoppe already has my purchases why not ask me to review them for other customers.
- Get Social - No where in the email does it ask me to find them on Facebook or Twitter, now luckily I already follow them in both places; but again another missed opportunity.